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Frequently Asked Questions.

Everything you need to know about working with HerzSoft. Can't find what you're looking for? Reach out to us.

We offer a full range of digital services including E-Commerce development (Magento, Shopify), custom web development (Laravel, Drupal), bespoke software solutions (CRM, ERP), AI integration and machine learning, SEO & UI/UX design, and IT consulting. We partner with you throughout the entire lifecycle of your product.

We are experts in Magento 2 (Adobe Commerce) and Shopify Plus for enterprise e-commerce. We also work with WooCommerce and headless commerce architectures. Our team helps you choose the right platform based on your business requirements, scalability needs, and budget.

Our process follows four phases: Discovery & Planning (understanding your requirements and defining the scope), Design & Architecture (creating wireframes, prototypes, and technical architecture), Development & Testing (agile sprints with regular demos and quality assurance), and Launch & Support (deployment, monitoring, and ongoing maintenance). We keep you involved at every stage.

Project timelines vary based on complexity. A standard website or landing page takes 4–6 weeks, an e-commerce store typically 8–16 weeks, and complex custom software solutions 3–6 months. During Discovery, we provide a detailed timeline with milestones so you always know what to expect.

We offer both fixed-price and time-and-materials pricing models depending on the project scope. For well-defined projects, we provide a fixed quote. For ongoing development or projects with evolving requirements, we use transparent hourly or sprint-based billing. Every project starts with a free consultation to discuss your needs.

Absolutely. We specialize in integrating AI capabilities into existing platforms, from intelligent chatbots and recommendation engines to automated document processing and predictive analytics. We work with leading AI models and APIs (OpenAI, Google AI, custom models) and can enhance your current software without a full rebuild.

Our core tech stack includes PHP (Laravel, Magento, Drupal), JavaScript (Vue.js, React, Node.js), Python (for AI/ML), and modern DevOps tools (Docker, Kubernetes, CI/CD pipelines). We also work with cloud platforms including AWS, Google Cloud, and Azure. We choose the best tools for each project rather than a one-size-fits-all approach.

Yes. We offer flexible support and maintenance plans that include security patches, performance monitoring, bug fixes, and feature updates. Our SLA-backed plans ensure your application stays secure, fast, and up-to-date. We also provide 24/7 monitoring for mission-critical systems.

Yes, SEO and performance optimization are core services. We conduct technical SEO audits, optimize Core Web Vitals (LCP, FID, CLS), implement structured data markup, improve site speed, and create data-driven content strategies. Our approach combines technical excellence with user experience design for maximum search visibility.

Yes, we work with clients worldwide. Our team collaborates remotely using modern tools, ensuring seamless communication regardless of location or time zone. We have extensive experience with multi-language, multi-currency projects across diverse markets.

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